How do I view all my files in the Upthere web app?
If you're using the Upthere web app, you may sometimes see only a subset of your files in a list. To prevent excessive data usage, we do not preload the previews for all files by default. So a few extra steps are needed to display all your files in the web app.
Please log in at https://app.upthere.com and click the "Content" link at the top of the page. Click the down arrow to the left of the "Photos & Videos" button - this will show a list with many of your photos, but not all of them. Then scroll down to the bottom of the Photos & Videos section and click "View all from Photos & Videos". This will load the entire list of your photos & videos.
This is also true when viewing files you've added to a Loop. Click on a Loop and click the down arrow to the left of the "Photos & Videos" button to show a partial list. Lastly, scroll down to the bottom of the page and click "View all from Photos & Videos". This will load the entire list of files in this Loop.
Here's a brief video demo showing how to do this:
In addition to our web app, check out our Upthere Home apps for Mac & Windows 10 desktops and for iOS & Android devices. Our native apps have a ton of features for viewing, searching, organizing, and sharing your scanned photos. Visit our downloads page at https://www.upthere.com/download and download the Upthere Home app for your chosen platform & device. Note: the page will automatically offer you to download Upthere Home for Mac, so you can simply exit out of that pop-up to choose a different app.