How do I view all my files in the Upthere web app?
When using the Upthere web app, you may sometimes see only some of the files in a list. To prevent excessive data usage, we preload the previews for a limited number of files. To load more items, tap/click the downward-facing arrow to the right of the section header (e.g. "2017"). Then scroll down to the bottom of that section and tap/click "Show More" to load more items. Depending on how many items you have in your account, you may need to tap/click "Show More" several times to load all of that section's items. Here's a brief video demo that shows how to do this:
You can use this same method to view the entire list of files in a Loop. Click on a Loop name on the right side of the page to view a partial list. Next, click the downward-facing arrow to the right of the section header (e.g. "Photos & Videos") to load more items. Lastly, scroll down and click "Show More" to load more items, and keep clicking "Show More" until all the Loop's files appear.
In addition to our web app, check out our Upthere Home apps for iOS & Android devices. These native apps have a ton of features for editing, viewing, searching, organizing, and sharing your content. Visit our downloads page at https://www.upthere.com/download and download the Upthere Home app for your chosen platform & device.